Parimatch Privacy Policy

Parimatch collects personal data that is necessary to provide its services, verify user identity, process transactions, and meet legal obligations. The categories of personal data collected include, but are not limited to:

• Full name and date of birth
• Contact details such as email address and phone number
• Residential address and identity documents
• Payment and financial information
• Device and usage data, including IP address and browser type
• Records of transactions, bets, and account activity

Purpose of Collection

Personal data is collected for purposes that include account registration and verification, transaction processing, compliance with applicable regulations, fraud prevention, and the delivery of platform services. Data is not collected beyond what is necessary for these stated purposes.

Security Measures

Parimatch applies both technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, or misuse. These measures include:

• Encryption of data during transmission and storage
• Restricted access to personal data on a need-to-know basis
• Regular internal audits and security assessments
• Secure server infrastructure with monitored access controls

User Rights

Users have the following rights with respect to their personal data:

• Right to access: Users may request a copy of the personal data held about them.
• Right to correction: Users may request the correction of inaccurate or incomplete data.
• Right to deletion: Users may request the deletion of their personal data, subject to legal retention requirements.
• Right to withdraw consent: Users may withdraw consent for data processing where consent is the legal basis, without affecting the lawfulness of prior processing.

Compliance with Indian Law

Parimatch is committed to handling personal data in a manner consistent with applicable Indian legislation, including the provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. All data processing activities are carried out in accordance with these frameworks.

Personal information gathered through the platform is used for clearly defined and lawful purposes. Parimatch does not process user data in ways that are incompatible with the purposes for which it was originally collected. The primary uses of collected information are as follows:

• Account management: To create, maintain, and support user accounts, including identity verification and customer service.
• Transaction processing: To facilitate deposits, withdrawals, and the settlement of bets or winnings.
• Service improvement: To analyse platform performance, identify technical issues, and enhance the user experience.
• Regulatory compliance: To meet obligations under anti-money laundering regulations, know-your-customer requirements, and other applicable laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised access, and other security threats.
• Marketing and communications: To send relevant promotional communications, where the user has provided consent to receive such information. Users may opt out of marketing communications at any time.
• Analytics: To understand usage patterns and improve the relevance of services offered.

All processing is conducted on a lawful basis, including user consent, contractual necessity, legitimate interests, and compliance with legal obligations. Personal data is not sold to third parties for commercial purposes.

Users have the right to access, review, and manage the personal data held by Parimatch. The following procedures apply:

Accessing Personal Data

Users may submit a request to access their personal data by contacting the support team through the official channels listed on the platform. Requests will be processed within a reasonable timeframe and in accordance with applicable legal requirements.

Correcting Personal Data

If a user believes that their personal data is inaccurate or incomplete, they may request a correction by contacting customer support and providing the relevant details. Parimatch will review and update the information as appropriate.

Deleting Personal Data

Users may request the deletion of their personal data. Such requests will be fulfilled subject to the following conditions:

• The data is no longer required for the purposes for which it was collected.
• There is no overriding legal obligation to retain the data, such as regulatory or tax requirements.
• The deletion does not affect the integrity of ongoing legal proceedings or compliance obligations.

Consent to Security and Payment Processing

By using the Parimatch platform, users consent to the processing of personal and payment data by authorised third-party payment service providers for the purpose of completing financial transactions. Users also consent to identity verification checks and security assessments carried out by Parimatch or its designated partners, as required by applicable regulations.

Parimatch is an online gaming and sports betting platform intended exclusively for individuals who are 18 years of age or older. The platform does not knowingly collect, process, or retain personal data from minors.

Age Verification

Parimatch requires users to confirm their age during the registration process. However, the platform acknowledges that it cannot independently verify the age of every user without the submission of valid identity documents. Users are required to provide accurate information regarding their age at the time of registration.

Discovery of Minor’s Data

In the event that Parimatch becomes aware that personal data belonging to a minor has been collected, such data will be deleted promptly. Parents or legal guardians who have reason to believe that a minor has registered on the platform or submitted personal data may contact the support team to request the immediate removal of the relevant information. Upon receiving such a request, Parimatch will take appropriate action to verify the claim and delete the data without undue delay.

Parimatch operates in partnership with entities and service providers located in various countries. As a result, personal data collected through the platform may be transferred to, stored in, or processed in countries outside India, where Parimatch’s partners and service providers carry out their operations.

Such transfers are necessary to provide the services available on the platform and to fulfil contractual and legal obligations. By accessing and using the Parimatch platform, users consent to the transfer of their personal data to these international locations.

Parimatch takes reasonable steps to ensure that all partners and third-party processors who receive personal data are bound by confidentiality obligations and apply appropriate data protection standards. International transfers are carried out only with entities that provide an adequate level of protection for the data they receive, consistent with applicable privacy requirements.

The legal disclaimer contained within this Privacy Policy has the effect of limiting, qualifying, or modifying the scope and application of the rules and provisions set out herein. It forms an integral part of this document and must be read in conjunction with the full policy.

The disclaimer takes effect from the moment the user accepts this Privacy Policy. Acceptance may occur through any of the following actions:

• Affixing a signature to an agreement that incorporates this policy
• Clicking an acceptance button or checkbox during account registration
• Continued use of the platform following notification of the policy
• Any other form of accession or conduct that indicates agreement

Users are advised to review the disclaimer and all related provisions carefully before proceeding with registration or continued use of the platform.

Cookies are small text files placed on a user’s device when they visit a website. They allow the platform to recognise returning visitors, retain preferences, and gather information about how the site is used.

How Cookies Are Used

Parimatch uses cookies for the following purposes:

• Statistical analysis: To collect aggregated data on site traffic and usage patterns, which helps in understanding how users interact with the platform.
• Behaviour analysis: To track navigation and activity on the platform in order to identify areas for improvement.
• Personalisation: To remember user preferences and settings, providing a more relevant and consistent experience across sessions.
• Site improvement: To test new features and measure the effectiveness of changes made to the platform.

Cookie Retention

Cookies placed on a user’s device are retained for a period of up to one year, after which they expire automatically. Users may manage or delete cookies through their browser settings at any time. Disabling cookies may affect the availability or functionality of certain features on the platform.

By accessing or using the Parimatch platform in any capacity, users are deemed to have read, understood, and accepted this Privacy Policy in its entirety. This includes all provisions relating to the collection, use, storage, disclosure, and protection of personal data.

In the event of any conflict between this Privacy Policy and any prior version of the document, the current version shall prevail. Parimatch reserves the right to update or amend this policy from time to time. Users are encouraged to review the policy periodically to remain informed of any changes. Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms.

Parimatch may share personal data with third parties in specific and limited circumstances. Such sharing is carried out only to the extent necessary and in accordance with applicable legal obligations and the terms of this policy.

Circumstances for Sharing

Personal data may be disclosed to third parties in the following situations:

• Legal compliance: When disclosure is required by applicable law, court order, or the directive of a competent regulatory authority.
• Dispute resolution: When disclosure is necessary to investigate, prevent, or resolve disputes, including fraud investigations or legal proceedings.
• Contractual obligations: When disclosure is required to fulfil agreements with service providers, payment processors, or other partners involved in the delivery of platform services.

Identification of Third Parties

Where the relevant third parties are identified on the platform, users may refer to the applicable sections of the website for further details. In cases where a third party is not specifically named, users will be informed of the purpose and scope of the data sharing prior to disclosure, where this is reasonably practicable.

Consent

By submitting personal data through the platform, users consent to the sharing of that data with authorised third parties for the purposes described above. This consent is given at the time of data submission and remains valid for the duration of the user’s engagement with the platform, subject to the user’s right to withdraw consent where applicable.

The Parimatch platform may contain links to third-party websites, including partner sites, payment providers, and other external resources. These links are provided for informational or operational purposes only.

Each linked website operates under its own privacy policy and data handling practices, which are independent of this policy. Parimatch does not control and is not responsible for the content, data collection practices, or privacy standards of any external website.

Users are advised to exercise caution when navigating away from the Parimatch platform to any external site. It is recommended that users review the privacy policy of any third-party website they visit to understand how their personal information may be collected and used by that site. Parimatch bears no liability for any data practices carried out by external websites, regardless of whether access was initiated through a link on the platform.